If modernisation had transformed the way enterprises conducted businesses, Digital Disruption post 2020 has further changed the competitive landscape. Adapting to the new normal, agile business model, and employee engagement have a special meaning
in modern business. Business Sustainability is now the key strategic objectives for small, medium and large enterprises, alike.
Digital Transformation is a complex term that has been quite abused in the last few years. Calling change as transformation is not quite the right usage.
Simplifying Digital Transformation
Broadly, there are three elements to Digital Transformation: Process, Technology and People
In our strategic approach we place equal importance on all the three aspects. When Process, technology and people are aligned, that’s the beginning point of digital transformation within an enterprise.
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In a standard business, process simply means – receiving an input, working on the input using pre-defined method, and delivering an output.
When you modernize the business (in the digital sense), you are basically upgrading to newer technology, which may or may not require changes in the earlier pre-defined method of working. If the newer technology is expected to increase efficiency, while reducing costs, the standard process needs to undergo change – a smart way of working.
Most of the enterprise systems such as SAP, Microsoft Dynamics, etc. have industry best practices and compliances included in their workflow. However, after selling these products, the technology partners either fail to customise these software as per the enterprise’s business model (which increases technical debt), or over-customise it and minimise the benefits of the new technology.
SBAtech collaborates with its clients to understand their business objectives even before suggesting a technology solution. Our SMEs have several years of experience working on varied industries with diverse business models. We are, therefore, able to quickly map the incumbent processes with the standard and industry recommended best practices at the very outset. This gives the stakeholders absolute clarity and confidence of the new technology solution.
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Business-Led Technology consulting starts with the business first and then the technology part. Working on business process optimisation first gives clarity and confidence to the stakeholders to set realistic expectations about the system and its efficiency
As a technology consultant, it is very important to carefully study the incumbent systems within the enterprise. It could be as simple as maintaining an excel file, a folder structure, custom designed applications, third-party software, legacy systems, infrastructure, SAP or Non-SAP ERP, and more. Identifying what can be used, from operational, quality and pricing standpoint can significantly impact the implementation roadmap. None of the three elements can be completely neglected. Our consultants discuss with you all the advantages and challenges of different technology landscapes such as:
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The idea is to provide a unified technology solution with single sign-in, dashboard and consolidated view of data across diverse systems for better insights.
Equal emphasis is given on the long-term objective and quick adaptability of people to the new systems.
SBAtech can create a PoC or a pilot upgrade, which may include implementing integration and/or transformation of one of the optimised business process to help you take an informed decision.
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It has been observed across several years, that enterprises often implement change, be it in technology or other aspects of the business, the most important reason for failure is the lack of employee buy-in. It is important to establish a transparent communication between the leadership team and the end-users of the system. Apart from sharing some critical aspects of day-to-day operational challenges, they would also feel a part of something big, and would be more keen to make the transformation successful.
Our change management process handholds enterprises to establish this important connection and democratize ownership of digital transformation process. This significantly influences the implementation time and success rate.
The implementation roadmap report highlights the clarity of roles & responsibilities of SBAtech as well as client’s nominated taskforce so that they work in a structured manner. Our experience with companies across different industries such as manufacturing, construction, renewable energy, etc. in achieving a smooth transition strengthens our belief in this resilient framework and approach.
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SBAtech also offers a business-model, wherein clients can opt for SME consultant/s for a period of time, to define the process or technology or change management strategy.For more details please click here
